Rammy's Responsible Gaming — Keep it fun, not a problem

Responsible gaming is about more than just betting less — it's a mindset. A mindset that treats gaming as entertainment, not a source of income. Playing responsibly on Rammy means enjoying the games while staying aware of your own limits, time, and mental state.

Online betting is a relatively new experience in Bangladesh. Many people are still unsure what counts as normal and when it starts to become a problem. Rammy is committed to being completely transparent about this. We want you to be happy not just when you win — but to make sure that a loss never becomes a serious setback in your life.

Responsible gaming is an ongoing habit. A little mindfulness each day makes it possible. The tools are there to support that awareness — but the decisions are always yours.

When gaming is entertainment — it's relaxing, enjoyable, and easy to stop. When gaming becomes an addiction — betting is always on your mind, you feel uneasy when you're not playing, and stopping feels impossible.

Signs of Healthy Gaming Habits

• You feel disappointed when you lose, but move on the next day and carry on as normal.
• Stick to a pre-set budget and follow it consistently.
• Time spent with family and friends hasn't decreased because of gaming.
• You can stop gaming on your own after a set time — without any difficulty.
• Feel no need to lie about your gaming.

Warning Signs of a Potential Problem

If any of the following applies to you, it's worth paying attention. It doesn't necessarily mean you have a problem — but it's a signal to be careful.

• Feeling the urge to place more bets just to win back money you've lost.
• Using money meant for household expenses on betting.
• Feeling irritable or restless when you're unable to play.
• Letting gaming interfere with your work or studies.
• Hiding your gaming activity from family or friends.
• Betting with borrowed or loaned money.

Before you play on Rammy, the single most important step is to set a monthly entertainment budget — an amount you can afford to lose without it affecting your day-to-day life.

Simple Rules for Setting Your Budget

Start with your monthly income and subtract all essential expenses — rent, food, transport, savings. What's left is your entertainment budget. Allocating no more than 10–20% of that to gaming is generally considered a safe range.

• Keep your gaming budget in a separate mental "box" — once it's gone, stop playing for the rest of the month.
• When you win, withdraw a portion straight away — don't put it all back on a bet.
• Step away when you're on a losing streak — chasing losses almost always leads to losing even more.
• Don't expect a regular income from gaming — over the long term, the odds always favour the platform.

Rammy's deposit limit tool directly helps you stick to this budget. Once a limit is set, the system enforces it automatically — you don't need to keep track of it yourself.

All of Rammy's responsible gaming tools are available under the "Responsible Gaming" section in your account settings. They work the same way on both the mobile app and website.

To activate a deposit or loss limit

• Log in to your account and tap the profile icon.
• Go to the "Responsible Gaming" section.
• Select "Deposit Limit" or "Loss Limit".
• Daily / Weekly / Monthly — choose your preferred timeframe and amount.
• Confirm — Takes Effect Immediately.

To activate a cooling-off or self-exclusion

From the same section, select "Cooling-Off" or "Self-Exclusion". Choose your preferred cooling-off duration (24 hours to 6 months) and confirm. For self-exclusion, there is an additional confirmation step — because it's a permanent decision.

Gaming problems often become apparent to family members before the person themselves realises it. Being honest with your family is a key quality of a responsible gamer. If someone close to you expresses concern about your gaming, take that seriously.

Rammy also offers family protection features. If you believe a family member may be struggling, you can request that their account be suspended or a cooling-off period applied on their behalf — simply contact our support team.

Have an open conversation with your family about gaming — how much you play and why. That kind of transparency builds trust and helps prevent problems before they start.

Talking about gaming problems can feel uncomfortable — but reaching out for help takes real courage. Rammy's support team is available 24/7 and can assist you in Bangla.

• Rammy Live Chat — speak directly in Bangla from the Help Centre page. The team can help you activate a cooling-off period or self-exclusion.
• Email: support@rammy.asia — use "Responsible Gaming" in the subject line for priority handling.
• You can activate all tools directly from your account settings — no need to inform anyone.

Remember — seeking help doesn't mean announcing your struggles to the world. It's a conscious step you're taking for yourself and your family. Rammy never makes any member feel embarrassed for reaching out.