When you create an account on Rammy, you share certain information — this page explains clearly where it goes, how it's used, and how much control you have over it.
Our core privacy commitments at a glance
Every piece of data sent to and from Rammy is secured with 256-bit SSL encryption — the same standard used by international banks.
Rammy never sells your personal data to third parties. There is no pathway for your information to reach advertisers or data brokers.
Your bKash or Nagad account PIN and sensitive payment details are never stored on Rammy's servers. Every transaction is processed within the payment gateway's own secure environment.
You have the right to view, correct, or request deletion of your stored data at any time. Rammy is committed to making that possible.
Every three months, Rammy has independent third-party security experts audit the platform. Any vulnerabilities identified are resolved within 48 hours.
If there are any changes to how your data is collected or used, Rammy notifies you directly via in-app notification or email. There are no hidden changes.
Certain information is required when creating and using a Rammy account. This data comes from two sources — what you provide directly, and what is collected automatically through your usage.
Please Note: Rammy collects only the information that is strictly necessary. We never ask for unnecessary or excessive personal data.
Rammy uses your data only for specific, defined purposes. No information is ever used beyond those purposes — that is our core commitment.
You can opt out of marketing and promotional messages at any time through your account settings. However, essential transaction-related messages — such as payment confirmations and security alerts — cannot be disabled, as they are there to keep you safe.
Rammy does not sell your data. However, information may be shared in specific circumstances where it is necessary to provide our services.
Rammy uses certain third-party technology services — such as payment gateways, cloud servers, and game providers. These partners are given only the information they need to perform their specific functions, and all are bound by strict confidentiality agreements.
In response to court orders, lawful requests from government authorities, or fraud investigations, information may be disclosed as required by law. In such cases, Rammy provides only the minimum information necessary.
Rammy applies both technical and administrative measures to protect your data. True security is only achieved when both work together.
Keep in mind: No organization can guarantee 100% security on the internet. That's why your own vigilance matters too — use a strong password and keep two-factor authentication (2FA) enabled.
Rammy does not retain data longer than necessary. A separate retention policy applies to each category of information.
If you request account deletion, all data beyond legal retention requirements will be permanently removed within 30 days.
Rammy's website and app use cookies — small files stored in your browser that help improve your experience.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect your ability to log in and use your account.
Rammy believes you should have full control over your own data. That is why the following rights are guaranteed for every member.
To exercise any of these rights, email support@rammy.asia or reach out via support chat. We typically respond within 7 business days.
Rammy strictly prohibits account registration by anyone under 18. If it is found that a minor has opened an account, that account will be immediately closed and all collected data will be deleted without delay.
If you suspect a minor is using Rammy, please notify us immediately at support@rammy.asia. Parents or legal guardians may contact us directly regarding such matters.
Rammy may update this Privacy Policy at any time — typically due to changes in law, the addition of new services, or security improvements. When updates occur, the "Last Updated" date at the top of the page will change.
For significant changes, members will be notified in advance via app notification or email — typically 7 days before the change takes effect. Minor or administrative updates may only reflect as a date change on the page.
For any questions, concerns, or complaints about our Privacy Policy, contact Rammy directly. We take every inquiry seriously.
When requesting data deletion or correction, you may be asked to verify your identity — this is done solely for your security.
A complete list of data collected and how it is used, for full transparency
| Data Type | Collection Period | Primary Purpose | Shared with Third Parties |
|---|---|---|---|
| Name & Contact Information | At Registration | Account Registration | |
| Date of Birth | At Registration | Age Verification | |
| NID / Passport | For KYC requests | Identity Verification | |
| Mobile Banking Number | At the Time of Payment | Transaction Processing | (Gateway) |
| IP & Location | At Every Login | Security | |
| Betting History | Gaming Activity | Account Management | |
| Cookie Data | While Browsing | Experience Improvement |
Rammy always stands behind these rights of yours
Want to know what information we hold about you? You can request this from our support team at any time.
If any of your information is incorrect, you can request a correction — completed within 7 business days.
You can request deletion of all data beyond what is required by legal obligations.
You may request that your data be used only for specific, limited purposes.
If you'd rather not receive promotional messages, you can opt out at any time from your account settings.
You have every right to ask questions about our Privacy Policy — our support team is always here to help.
How Secure Rammy Is at Every Level
This Privacy Policy forms the basis of your data relationship with Rammy. While it is written in plain language, the original legal document takes precedence in the event of any discrepancy. For any privacy-related questions, Help Center Contact us. For the full terms governing use of the platform, Terms & Conditions Read. 18+ | Play Responsibly.
Answers to common questions about account security and payments